Frequently Asked Questions

We hope our following exhaustive list of questions and answers will be helpful for you. We will be delighted to answer any more of your topics / questions if they are not covered below. Kindly write to us using our contact form with all yur questions, and we will be delighted to answer them all. 

B.N.Exports Pvt. Ltd. offers a discount coupan to customers who ask / inquiry a distinctly unique question which is unanswered below. (Choice of such unique questions, for chosing a discount coupan lies completly with the said company's management). This is open to customers and non-cutomers both.

We hope you enjoy this section which has been specially drafted with our valuable customers in mind.

 
1.    TYPES OF OIL - WHAT ARE THE BENEFITS OF VIRGIN BLACK SESAME OIL?

(A)   Virgin Black Sesame Oil is multi-beneficial and multipurpose oil loaded with numerous benefits:

       1. It is rich in vitamin B, very useful for hair growth and development.
       2. It helps to combat dandruff and works as super-emollient.
       3. It is rich in calcium so is very beneficial for baby massage.
       4. It is used in aromatherapy because of its skin enriching and rejuvenating properties.
       5. Boosts oral health as used for oil pulling.


2.    TYPES OF OIL - HOW IS VIRGIN SESAME OIL DIFFERENT FROM REFINE SESAME OIL?

(A)   Virgin Sesame Oil is derived from the direct pressing of sesame seeds. The oil derived from pressing the seeds and only being filtered is called Virgin oil. Virgin oil does not have any ingredients added to it. It is hence a 100% pure natural product.

On the other hand, Refine Sesame Oil is derived after the virgin oil goes into the ‘oil refinery’. In the oil refinery, the virgin oil is treated by a heating process, by which the natural flavor and color are removed from the oil and preservatives is added to this oil. The benefit is Refine Sesame oil has a high smoke point so it is more suitable for everyday cooking and deep-frying.



3.    TYPES OF OIL - IS CORN OIL OR RICE BRAN OIL OR ANY OTHER OIL MIXED IN BNB REFINE SESAME OIL?

(A)   No, another type of oil is mixed in BNB Sesame oil. BNB brand is known for its purity. BNB Refined Sesame oil is made directly from Virgin Sesame oil after going through the refining process. In the refining process, only FSSAI permitted food preservatives are added.


No other type of oil is mixed in BNB Refine Oil.

It is not good, not healthy and not advisable to mix any two types of edible oil together because each oil has its own characteristics and its own heat point.  



4.    TYPES OF OIL - HOW IS VIRGIN SESAME OIL DIFFERENT FROM VIRGIN BLACK SESAME OIL?

A: The only difference between virgin sesame oil and black virgin sesame oil is the seeds. Black sesame oil is extracted only from black sesame seeds. Virgin sesame oil is extracted from a mix of any one or more sesame seeds like – white sesame, black sesame, red-brown sesame, etc.

The difference between the two types of seeds is their outer layer. The black ones are Dehulled (with outer cover). The black sesame seed is richer in calcium and used widely because of its ayurvedic importance for ages.



5.    TYPES OF OIL - HOW TO DISTINGUISH BETWEEN VIRGIN AND REFINE SESAME OIL?

(A)  A person can distinguish between the two types of oil by physical properties. Refined sesame oil  (a) is much lighter in color compared to virgin sesame oil which is slightly dark ; (b) refined sesame oil is neutral in flavor while virgin sesame oil has a nutty taste of sesame seeds.

Thus, the nutritional value in both oils is very different. Virgin sesame oil has a low smoke point so it cannot be used in daily cooking or deep frying. Refine has a high smoke point so it’s best for daily cooking and deep-frying.



6.    TYPES OF OIL - WHAT IS VEGETABLE OIL?

(A)   Oils are derived from either seeds/oil seeds or from fruits/parts of fruits.
Examples of seeds/oil seeds are sunflower seed, mustard seed, sesame seed, etc.
Examples from fruits/parts of fruits are olive, palm, corn, etc. oil from fruits/parts of fruits are also known as Vegetable Fats.
In common usage, vegetable oil may refer exclusively to vegetable fats which are liquid at room temperature.



7.    TYPES OF OIL - WHAT'S THE DIFFERENCE BETWEEN FILTERED OIL & REFINED OIL?

(A)   All virgin oil is made from pure, cold-pressed seeds which is filtered before packing. They can have single or double filtration methods depending upon the type of oil and its extraction method.
On the other side, refined oil is when the oil is heat in the refinery treated at a high temperature, to get rid of undesirable impurities to remove its color and odor and permitted food preservatives are added to it.



8.    TYPES OF OIL - WHAT IS THE DIFFERENCE BETWEEN VIRGIN OIL AND EXTRA VIRGIN OIL?

(A)   There is no industry standard classification/differentiation between Virgin and Extra Virgin Sesame oil. The term ‘Extra Virgin’ is borrowed from the olive oil industry where there is a difference in fatty acid composition and manufacturing methodologies between the two oils.
So only in the case of olive oil, there is an extra process involved which can be termed as extra Virgin, else, not for other oils.



9.    TYPES OF OIL - WHAT IS THE DIFFERENCE BETWEEN BNB VIRGIN SESAME OIL AND BNB ROASTED SESAME OIL?

(A)   Virgin oil is made from pure, cold-pressed method of pressure extraction, by a vertical or horizontal form of pressing. BNB virgin sesame oil is 100% pure, chemical-free, sulphate free, free of heavy metal, sesame oil. The best quality of virgin oil is only pressed once. The oil derived from pressing the oilseed once only is the best quality of virgin oil. Virgin oil is never mixed or blended with any other oil. Virgin oil is pale in colour and has a lighter fragrance than roasted oil, but it still has a rich flavour.

BNB Roasted sesame oil is made from highly selected sesame seeds which are very well cleaned and then lightly roasted in special machines. Customers from different countries prefer different kinds of roasting – mild, medium, hard etc. The temperature or time of roasting can change its flavour and colour. Rest of the oil extraction process is similar to the extraction of virgin sesame oil. In this case, the heat of the roasting process breaks down the ingredients in the sesame seeds, giving it a distinctive flavour and scent. For example lightly roasted, resulting in an amber-brown colour and mild, elegant flavour.



10.    TYPES OF OIL - HOW CAN I USE SESAME OIL FOR SEASONING?

(A)   For seasoning purpose its best to use BNB Virgin Sesame Oil. A small amount of sesame oil can be sprinkled on any dish to enhance its flavor. BNB sesame oil can be sprinkled over vegetables or soup for a deep and sweet flavor. BNB sesame oil is great for Japanese, Chinese, Taiwanese, Vietnamese, Korean, Lebanese, Middle Eastern and other types of cuisine.



11.    TYPES OF OIL - WHAT TYPES OF SESAME OIL ARE THERE?

(A)   Sesame Oil are the following types:

  • 100% pure Virgin Sesame Oil 

  • 100% pure Virgin Black Sesame Oil 

  • Refined Sesame Oil 

  • Roasted Sesame Oil 



12.    AGRICULTURE - IS SESAME A GM CROP?

(A)  No, sesame is not a GM crop in India. GM stands for ‘Genetically Modified’ crops (GM crops) are plants used in agriculture. In GM crops the DNA is modified using genetic engineering methods. In most cases, the aim is to introduce a new trait to the plant which does not occur naturally in the species. But there are very few crops to date which are successful GM Crops and Sesame is not among them.



13.    SOLVENT - WHAT IS THE DIFFERENCE BETWEEN REFINED OIL AND PHYSICALLY REFINED OIL?

(A)   There are two types of processes involved in refining oil; one is physical refining and the other is chemical refining of oils. Chemical refining method uses chemicals at high temperatures to remove FFA in the refining process which is harmful to our body whereas in Physical Refining a new process is applied known as the Degumming process in which FFA is removed in the deodorization process by steam. Because no chemicals are used in physical refining for removing FFA it is always better and much healthy than the chemical refining of oils.



14.    SOLVENT - IS BNB OIL SOLVENT EXTRACTED REFINED OIL?

(A)   In BNB we do not even have the machinery, infrastructure or process to do any kind of solvent extraction of oil. Solvent extraction is the use of very harmful chemicals to forcefully extract oil from seed/fruits/leftovers like oil cake etc. This process of solvent extraction involves treating oil with further chemicals at high temperatures that degrade the quality of cooking oil. 

At, BNB all oils are extracted only by the 'cold press' (cold press only) method.



15.    SOLVENT - IS SESAME OIL ALLOWED AND USED IN AMERICA (MEXICO, USA, CANADA) AND EUROPE (EU)?

(A)   Yes, its popularity is growing in the USA and Europe very fast. Mexico is a very big market for Sesame oil. There it is marketed as a high-quality oil. The focus of this fact sheet is on its use as a high-quality oil for cooking and for other food applications



16.    SOLVENT - ARE TOXIC CHEMICALS USED FOR REFINING THE OILS?

(A)  BNB does not use any toxic chemicals in its refining process. Only permitted antioxidants are used as a food preservative in refining. Almost 95% to 98% of BNB total annual production is exported worldwide to various countries i.e. USA, Mexico, Europe, Middle East, Korea, Taiwan, Vietnam, China, etc. These countries do not accept any toxic chemicals so the same oil is packed and marketed in India by BNB.



17.    SOLVENT - WHY IS SESAME OIL WIDELY USED IN SOUTHEAST ASIAN COUNTRIES LIKE CHINA, TAIWAN, SINGAPORE, VIETNAM, KOREA, AND JAPAN, ETC.?

(A)  Sesame oil is widely used all over South East Asia as a prominent cooking oil. In India, Sesame Oil is used for cooking predominantly in South India, where people use it vigorously used in hot and cold cooking.  



18.    SOLVENT - WHAT IS THE DIFFERENCE BETWEEN COLD-PRESS PROCESS AND HOT-PRESS PROCESS OIL?

(A)  Cold pressed oil means that the oil was pressed using a mechanical method. However, unlike when normal processing is done, no high temperatures is used during the pressing process to help the oil retain its natural healthy nutrients. When the oil is cold-pressed, the temperatures during the pressing process never exceed 30 degrees Celsius (room temperature). Cold-pressed oil is considered to be the best quality oil. It is excellent for cooking and baking and is also a fantastic health supplement, for skin and hair care product. Cold-pressed oil is far more expensive and much healthier. Cold-pressed oil has a naturally longer shelf life.
In the hot press process, the oilseeds is heated or heat is applied within the expeller machine. The hot press process is done at higher temperatures, typically above 98-degree celsius, which de-grades the quality of the oil and requires further processing methods such as bleaching and deodorizing.



19.    SOLVENT - HOW IS FILTERING DONE?

(A)  Filtering is done immediately after the extraction of oil. This filtering is done horizontally by passing through various filters by force. Then this filtered oil goes into a sedimentation tank where the solid particles are allowed to be settled in the settling tank. This is called a complete filtration process.



20.    SOLVENT - WHAT DOES 1st (FIRST) / SINGLE COLD PRESSED OIL MEAN?

(A)  It is a process in which non-preheated oil seeds (oil seeds in room temperature) are pressed only once, with no additional heat in order to extract their oil. This type of pressing preserves the nutritional properties of the oil (vitamins, tocopherols, essential fatty acids, pigments, etc.) as well as their aromas.
All virgin oil is made from pure, cold-pressed seeds which are filtered before packing. BNB is amongst the only oil in India or Asia which does ‘first’ or ‘single’ cold press only. In doing so the oil extracted becomes very costly. Physically, the color is lighter of oils that have been pressed once (single press) compared to the darker color of oil which has been pressed more than once and also leads to a lightly bitter-tasting oil.



21.    SOLVENT - HOW DO I RECOGNIZE FIRST/ SINGLE COLD PRESSED OIL?

(A)   All virgin oil is made from pure, cold-pressed seeds which are filtered before packing. BNB is amongst the only oil in India which has ‘first’ or ‘single’ cold press. In doing so the oil extracted becomes very costly. Physically, the colour is lighter than oils which have been pressed more than once. More than single pressing also leads to a lightly bitter-tasting oil.
On the other side, refined oil is when the oil is heat in the refinery treated at a high temperature, to get rid of undesirable impurities to remove its colour and odour and permitted food preservatives are added to it.



22.    SOLVENT - WHAT IS 'COLD PRESSED OIL'? WHY IS SESAME OIL COLD PRESSED?

(A)  Cold Pressed oil means extraction of oils from seeds by using expeller without any heat or chemicals and preservatives. Cold pressing is a difficult and costly process. The method of oil extraction through the cold press is the best method and maintains its nutritional value containing vital nutrients, minerals, antioxidants and fiber which is essential for our body.



23.    SOLVENT - IS SESAME REFINED OIL SOLVENT EXTRACTED OIL?

(A)  BNB brand does not manufacturer any ‘solvent extracted’ oil. BNB does not have the machinery for making ‘solvent extracted’ oil. Solvent extraction or solvent extraction oil is not good for health since many chemicals are used during the extraction process of oil. People should avoid solvent extracted oil but this process makes the oil cheaper in price.



24.    PROPERTIES - HOW CAN I RECYCLE COOKING OIL?

(A)   Though it is difficult to re-cycle cooking oil in India it is often sold. The small-time traders on the street who buy old/broken goods or old clothes, also buy oil burnt or used cooking oil.

This used oil usually goes to bio-fuel makers or exporters of such oil. Used oil can also go to plants making animal feed. But in no case should this oil be poured down drains at home as it clogs pipes and becomes an environmental hazard, polluting local bodies of water.



25.    PROPERTIES - WHY SHOULDN’T I JUST POUR USED COOKING OIL DOWN THE DRAIN?

(A)   In no case should used oil be poured down drains at home as it clogs pipes and becomes an environmental hazard, polluting local bodies of water. Cooking oil and grease poured down drains can build up in pipes causing backups at home, into streets and the storm drain system. Proper disposal of your cooking oil and other greases and fats will help prevent a sewage backup in your home. Overflows can pose health and environmental hazards, polluting local bodies of water.



26.    PROPERTIES - HOW DO YOU COOK WITH SESAME OIL?

(A)   One can do high heat cooking with BNB Refined Sesame oil.

For mild cooking as well as dressings purpose BNB Virgin Sesame oil can be used.

For southeast Asian cuisines i.e. Chinese, Thai, Vietnamese, Japanese, etc. BNB Roasted Sesame oil can be used.



27.    PROPERTIES - IS SESAME OIL SAFE FOR HUMANS & ANIMALS?

(A)   Yes, all types of BNB Sesame Oil is safe for humans and animals. But sesame oil is made from sesame seeds, so people who are sensitive to any kind of food or nut must consult a medical practitioner before consuming the same as it may trigger allergic reactions in some people.



28.    PROPERTIES - WHY IS COOKING OIL REFINED?

(A)   Cooking oils are refined from virgin oil. (a) Oil is refined to remove the deeper colour of virgin oil and make the refine almost colourless. (b) Oil is refined to remove the strong flavour from virgin oil to make the refine oil orderless. (c) Oil is refined to increase the shelf life of the virgin oil by refining process where the oil is heated and FSSAI permitted food preservatives are added to the oil. (d) Oil is refined to help increase the Smoke Point for daily cooking needs. 



29.    PROPERTIES - CAN SESAME OIL BE HEATED AND USED FOR FRYING?

(A)   Yes, BNB Refined Sesame Oil can be used for heating and frying. BNB refine sesame oil has a high heat point, thus allowing for high heat cooking and deep - frying. But this cannot be done to BNB Virgin Sesame Oil.



30.    PROPERTIES - WHICH SESAME OIL IS BEST FOR SALAD AND OTHER COOKING?

(A)   Always use 100% pure, cold press, virgin sesame oil without chemical mixture for your oil on salads. BNB Virgin Sesame Oil is thus the best choice for salads and any light cooking.



31.    PROPERTIES - CAN, BUTTER AND MARGARINE BE REPLACED WITH SESAME OIL?

(A)   One can use sesame butter or tahini in place of salted / unsalted table butter or margarine. Virgin Sesame Oil is 100% pure, very healthy because it's natural, not mixed with chemicals, it’s tested for chemical residue and has mainly healthy unsaturated fats including omega-3's. Sesame butter also has copper, iron, zinc, magnesium, B-vitamins, calcium, and phosphorus.



32.    PROPERTIES - ARE THERE ANY SIDE EFFECTS OF USING SESAME OIL?

(A)   There are no side effects of Refine Sesame Oil known about or studied. But people with allergies from seeds and nut should take precaution from consuming Virgin Sesame Oil.



33.    PROPERTIES - HOW CAN WE KNOW IF SESAME OIL HAS GONE BAD?

(A)  The signs of rancid sesame oil are similar to those signs in any other oil:

  • A sour or otherwise unpleasant odor. Sesame oil should be fragrant, with a pleasing smell of fresh sesame seeds.

  • A bad or off - taste. Fresh sesame oil is nutty and slightly musky.



34.    PROPERTIES - WHAT ARE SESAME OIL GOOD FOR?

(A)   Sesame oil is a delicious and healthy fat to add to your diet. Thanks to its antioxidant content and anti-inflammatory properties, it may benefit your heart, joints, skin, hair, and more.



35.    PROPERTIES - WHAT IS THE BEST TYPE OF OIL FOR CONSUMPTION?

(A)   The best type of oil for consumption depends upon its use - cooking at high heat or deep frying you must use oils which have high smoke point example: BNB Refined Oil.

If using it for mild cooking or baking you can use BNB virgin oil as it is best for consumption as it is the purest form of oils free from chemicals and with enriched nutritional value. For salad dressing and dips you can use BNB Roasted oil which is again good for consuming raw.



36.    PROPERTIES - CAN SESAME OIL BE USED FOR BAKING?

(A)   Unlike dark roasted sesame oil, BNB Refined sesame oil is un-toasted so it has no taste or fragrance. This makes it an excellent alternative to butter, margarine, or another shortening when baking.



37.    PROPERTIES - ARE LOOSE EDIBLE OILS SAFE TO USE?

(A)  Loose edible oils could be adulterated. As such, consumers should not buy loose edible oils. Preference should be towards the purchase of packed edible oils.



38.    PROPERTIES - WHY IS SESAME OIL SO HEALTHY?

(A)   Sesame oil seeds are rich in omega-6 fatty acids, flavonoid phenolic, anti-oxidants, vitamins and dietary fiber which possess many health -promoting benefits. Sesame oil is rich in antioxidants. They work to neutralize the damage is done to the body, mostly within the bloodstream, damage caused by viruses, aging, and bacteria. Therefore, sesame oil is the best.

39.    PROPERTIES - CAN WE FRY WITH TOASTED SESAME OIL?

(A)  Toasted sesame oil is same as Roasted sesame oil. Toasted sesame oil will enhance the flavor of fried noodles and sautéed or stir-fried dishes. Add about 10 percent toasted sesame oil to the oil used for tempura or deep-frying. This will give the cooking oil a rich background flavor. Toasted sesame oil is generally not used for Indian crusine.

40.    PROPERTIES - CAN I USE YOUR SESAME OIL FOR COOKING?

(A)   Yes, one can use BNB Refined Sesame oil for cooking and deep-frying because of its high “smoke point”.
Virgin sesame oil can be used for stir-frying and light cooking,
Roasted sesame oil can be used for salad dressing.



41.    PROPERTIES - CAN YOU FRY WITH BNB REFINED SESAME OIL?

(A)   Yes, of course, we can fry with BNB Refined Sesame oil.
BNB Refined sesame oil is the best because it has a high smoke point which means at high heat the oil does not disintegrates into free fatty acids which makes any oil unfit for consumption as it hampers the nutritional properties of the oil  

42.    PROPERTIES - WHY IS REFINING REQUIRED FOR OILS?

(A)   The crude oil obtained either from expellers or solvent extraction plant contains impurities, which must be removed to make the oil edible, more palatable and stable against rancidity upon storage. The process of removing these impurities is called refining.



43.    PROPERTIES - CAN ANY VEGETABLE OIL BE USED FOR FRYING?

(A)   Oils having a high amount of mono-unsaturated fatty acid and polyunsaturated fatty acid along with high smoke point are preferable for frying. No edible oil should be re-used / re-heated. Repeatedly heating of the same oil is very bad for health. 

Oils are derived from either seeds/oil seeds or from fruits/parts of fruits. An example of seeds/oil seeds is mustard, sesame, etc. and examples from fruits/parts of fruits are olive, palm, rice brand, corn, etc. oil from fruits/parts of fruits are also known as vegetable fats.

In common usage, vegetable oil may refer exclusively to vegetable fats which are liquid at room temperature. In addition, palm oil alone can in common language be known as vegetable oil. 



44.    PROPERTIES - ARE REFINED OILS SAFE FOR HEALTH?

(A)   The good news is refined vegetable oils, used by virtually all middle-class Indian families for cooking, have low trans fat and are, therefore, safe for health and cooking.

They have a very good mixture of fatty acids and minimal levels of trans fatty acids.

45.    PROPERTIES - WHAT IS REFINED VEGETABLE OIL?

(A)   Oils that are derived from either seeds/oil seeds or from fruits/parts of fruits. An example of seeds/oil seeds is mustard, sesame, etc. Examples from fruits/parts of fruits are olive, palm, rice bran, corn, etc. Thus, oil from fruits/parts of fruits are commonly also known as vegetable fat/oil.

In common usage, vegetable oil may refer exclusively to vegetable fats which are liquid at room temperature.

In addition, palm oil alone can in common language be known as vegetable oil. Mixed oils (example are also commonly called  Vegetable Oils.



46.    PROPERTIES - WHICH TYPE OF OIL SHOULD I USE FOR HIGH HEAT COOKING?

(A)   High heat cooking is generally deep frying.

When it comes to cooking, oils with a high smoke point can be used.

Some oils can handle the heat and some can’t. Some oils start burning on being heat and disintegrates into free radicals which are very harmful to our body.



47.    PROPERTIES - WHAT DOES SMOKE POINT MEAN?

(A)   An oil’s smoke point is the temperature at which it will start to smoke and break down. When cooking oil starts to smoke, it can lose some of its nutritional value and can give food an unpleasant taste.



48.    PROPERTIES - WHY IS SESAME OIL CALLED “QUEEN OF OILS”?

(A)   Sesame Oil has been used as a healing oil for thousands of years.

Sesame oil is mentioned in the Vedas, (the Vedas is a large body of texts originating in ancient India) as excellent for humans. It is naturally antibacterial for common skin pathogens, such as staphylococcus and streptococcus as well as common skin fungi, such as athlete’s foot fungus. It is naturally anti-viral and a natural anti-inflammatory agent.



49.    PROPERTIES - HOW DO I KNOW WHETHER THE PRODUCT IS SAFE AND EFFECTIVE?

(A)   BNB brand is the un-disputed leader worldwide of sesame oil for last two decades. BNB spllied its sesame oil to various advanced and developed countries around the world in bulk. These companies around the world use BNB sesame oil for re-packing in their brands. Further, BNB has various certifications that tell more about its quality.



50.    PROPERTIES - WHAT IS BNB SESAME OIL MADE OF?

(A)   It's exactly what it claims to be. 100% pure Virgin Sesame Oil, Virgin Black Sesame Oil, and Roasted Sesame Oil are made direct from sesame seeds extraction. In the case of roasted sesame oil, it is made from pre-roasting of sesame seeds before oil extraction.



51.    PROPERTIES - WHAT IS PHYSICALLY REFINED OIL?

(A)   Physical refining is a method used for the removal of free fatty acids during the process of distillation, itself a stage of deodorizing. In the physical refining of edible oils, the procedure is attractive, because of its simplicity, lack of environmental impact, low oil losses, and good - quality products.



52.    PROPERTIES - WHICH NATURAL PRESERVATIVE IS PRESENT IN SESAME WHICH MAKES IT LESS PRONE TO RANCIDITY?

(A)   The oil prevents rancidity due to a preservative within the oil called sesamolin. Sesame oil has a high preservative effect though the seeds are prone to rancidity because of its high oil content.

53.    PROPERTIES - HOW CAN A CONSUMER VISUALLY JUDGE WHICH OIL IS RICH IN SFA AND WHICH ONE IS RICH IN MUFA AND PUFA?

(A)   The degree of saturation of fatty acids in fat affects the temperature at which the fat melts. Generally, the more unsaturated the fatty acids, the more liquid the fat is at room temperature (at around 25°C). In contrast, more saturated fatty acids, the firmer the fat. So, Sunflower oil is liquid at room temperature which means more unsaturation. The oils or fats which are semi-solid or solid are rich in saturated fatty acids e.g. Butter, Coconut Oil.



54.    PROPERTIES - WHAT IS SFA, MUFA, AND PUFA?

(A)   SFA is a fatty acid carbon chain with no double bond or point of unsaturation.

MUFA is a fatty acid carbon chain with one double bond or one point of unsaturation.

PUFA is a fatty acid carbon chain with two or more double bonds or point of unsaturation. PUFA can further be categorized as Omega 3 and Omega 6 fatty acids.

SFA containing oils are harmful whereas in any oil where the unsaturated fatty acids (MUFA, PUFA) are higher in percentage are considered good for health.



55.    PROPERTIES - WHAT ARE SOME ADDITIONAL NUTRITIONAL PROPERTIES OF SESAME SEEDS?

(A)   Sesame Lignan - Lignans are chemicals found in plants and have anti-inflammatory and antioxidant properties. Sesame lignans are thought to help in reducing cholesterol, improving lung health, and boosting immune function.

Sesamin - Sesamin is the most prominent lignan compound found in sesame seeds. Sesamin is said to work great in removing reactive oxygen in the liver, and in taking sesame seeds before alcohol intake is effective for hangovers.



56.    PROPERTIES - WHY IS SESAME OIL GOOD FOR INDIAN FOOD?

(A)   As India is a diverse country, food habits are also diverse. It is most commonly used in South Indian cuisine but with time it has become popular in different regions because of its health benefits.
(a) Refined sesame oil is best for day to day cooking and deep-frying. 
(b) Virgin sesame oil is good as it is rich in MUFA and PUFA, Nutrients, vitamin b, Fibre, and Antioxidants thereby benefitting the body in many aspects and can be used for stir-frying and other ayurvedic benefits.
(c) Roasted sesame oil can be used in salad dressing, in dips, etc. so, one can use all the varieties accordingly as it is a multipurpose oil.



57.    PROPERTIES - DO YOU ADD ANY COLOR OR PRESERVATIVES TO YOUR VIRGIN SESAME OIL?

(A)   No. Absolutely not. BNB virgin oil is 100% pure, virgin, cold pressed and without chemicals. After extracting the virgin oil it is filtered and bottled with no additions.



58.    PROPERTIES - DO OILS HAVE AN EXPIRY DATE? IS THE OIL UN-USABLE ONCE IT EXPIRES?

(A)   Yes, indeed all oils have an expiry date which takes note of the climatic condition, ingredients used in its manufacturing and storing condition. If the oil tastes acrid or bitter, it is rancid and unsafe to cook with. 



59.    PROPERTIES - WHAT PROPERTIES SHOULD ONE SEE WHILE PURCHASING ANY OIL?

(A)   The customer must read the label on the bottles well and the nutrition facts provided in it. One must see the total fat content of any oil.

There are two types of fats – saturated and unsaturated fat. Saturated fats are known as bad fat and should be low. Un-saturated fat is good fat which is divided into two categories i.e, MUFA & PUFA. These are known as good fats. The good fats should be high in composition.

Further, there should not be a mix of two or more types of oil. All edible oils have their own characteristics and own heat point. By mixing the oils humans play with nature and the system of heat point varies so on heating / cooking this oil becomes very bad for use or consumption.

60.    PROPERTIES - DOES SESAME OIL CONTAINS ANTIOXIDANTS? WHAT FUNCTION DO THEY PLAY IN THE HUMAN BODY?

(A)   Yes, Sesame seeds naturally contain an antioxidant namely SESAMOL.  

Sesamol is a phenolic compound found in sesame seeds and sesame oil and is regarded as a major antioxidant component in the oil. Antioxidants are substances that can prevent the slow damage to cells caused by free radicals, unstable molecules that the body produces as a reaction to environmental and other pressures.



61.    PROPERTIES - IS SESAME OIL GOOD FOR DIGESTION?

(A)   Sesame oil is rich in fiber which is directly proportional to our digestive health. It is a well-known fact that fiber plays an important part in a healthy diet.

Although we gain no energy or nutrients from fiber, as we cannot digest it, still it helps to keep our digestive systems healthy and can have other beneficial effects. Fiber also helps to keep the digestive tract flowing, by keeping your bowel movements soft and regular.



62.    PROPERTIES - IS YOUR OIL ORGANIC?

(A)   No, BNB sesame oil is not organic but it is free from harmful chemicals / pesticides. It is tested for 273 types of chemicals in every lot of production. This makes BNB oil very good for human consumption and has high nutritional quality.



63.    PROPERTIES - WHAT IS SESAME OIL?

(A)   Sesame seeds fall under the sub-category of ‘oil seeds’. Sesame oil is a high-quality edible oil derived from sesame seeds. Besides being used as cooking oil, it is used as a flavor enhancer in many cuisines, having a distinctive nutty aroma and taste. The oil is one of the oldest known crop – oil-based seeds in the world.



64.    PROPERTIES - IS BNB A GOOD BRAND OF SESAME OIL IN INDIA?

(A)   Yes, indeed. BNB is the best. It's only now that BNB is selling its oil products in India, otherwise, it’s almost a 99% export company. BNB is known worldwide for its very high quality, having exported too many advanced and developing countries around the world.



65.    BODY CARE - WHICH OILS ARE PHOTOSENSITIVE? CAN THEY BURN MY SKIN?

(A)   Some single essential oils and blends can cause photosensitivity and may cause burns if you are exposed to sunlight after applying the oil directly to your skin. Some of our most popular oils that fit this category are Lemon, Grapefruit, Bergamot, Peace & Calming®, Citrus Fresh™, and Joy™. There are also risks associated with essential and blended oils. Read the caution label on the back of every oil, so you experience with any of them.



66.    BODY CARE - CAN WE APPLY SESAME OIL ON MY FACE?

(A)   100% Pure Virgin Sesame Oil and sesamne seed has 'anti-bacterial' and 'anti-inflammatory' properties. It can be used against generally light bacterial infection or inflammation. You must wash your face well and then rub the oil on your face twice a day. You may notice that sesame oil is one of the best natural ways of keeping your face healthy.

67.    BODY CARE - DOES SESAME OIL INCREASES HAIR GROWTH?

(A)   100% Pure Virgin Sesame Oil is rich in Vitamin B complex (Vitamin B1, Vitamin B6, Vitamin B3). Sesame oil may thus improve the circulation of blood in your scalp, and thereby may promote hair growth.

It is also highly penetrative on skin which helps heal chemical damage and supplies nourishment to your hair shafts and follicles.


68.    BODY CARE - DOES SESAME OIL DARKEN HAIR?

(A)   100% Pure Virgin Sesame Oil is rich in Vitamin B complex (vitamin B1, vitamin B6, Vitamin B3). These vitamins may help restore hair to its original color. We cannot guarantee that sesame oil will darken your hair color, though it is said to have such properties. 



69.    BODY CARE - IS SESAME OIL SAFE FOR BABY MASSAGE?

(A)   The 100% pure, virgin cold press sesame oil should be completely chemical - free. Such oil is known to balance Vata dosha in ancient Ayurveda. It is rich in linoleic acid, anti-bacterial, anti-inflammatory and antioxidant properties which helps to make skin soft and supple.

70.    BODY CARE - IS SESAME OIL GOOD FOR BODY MASSAGE?

(A)   100% Pure Virgin Sesame oil has a rich source of vitamin E and several other nutrients that helps to moisturize and heal dry or cracked skin. Thus, it’s ideal for massage and hair care.



71.    BODY CARE - WHAT ABOUT ALLERGENS?

(A)   Sesame oil is extracted from the sesame seed. People with a history of any allergies whether moderate or severe reactions must follow label instructions. Thus people with any allergen to sesame seeds which is generally used in salads, sushi, sweets, baking, etc. must take care.



72.    BODY CARE - IS SESAME OIL INFLAMMATORY?

(A)   100% Pure Virgin Sesame oil is high in polyunsaturated fats and unique antioxidants, I.e.  sesamol sesamin & sesamolin which are known to have anti-bacterial and anti-inflammatory properties.



73.    BODY CARE - WHY IS SESAME OIL REFERRED AS "HEALING OIL"?

(A)   From time immovable 100% Pure Virgin Sesame is known as a natural anti-inflammatory agent. Thus, sesame oil is known in India as “healing oil”. Recent experiments and research have shown sesame oil is useful for your skin and general health.



74.    BODY CARE - IS SESAME OIL ANTI-AGING?

(A)   100% Pure, Virgin Cold Press Sesame oil is completely chemical - free has a lot of anti-oxidants. It is rich in linoleic acid, anti-bacterial, anti-inflammatory and antioxidant properties which helps to make skin soft, supple and shows signs to prevent aging.



75.    BODY CARE - WILL YOUR PRODUCTS CURE ECZEMA OR PSORIASIS?

(A)   BNB products do not cure them, nor can we say so. Unfortunately, there are no scientific studies, conclusions or results to back this. But 100% pure virgin sesame oil and virgin black sesame oil may make these conditions feel better as they have anti-bacterial, anti-fungal, anti-viral, anti-oxidant and anti-inflammatory properties.



76.    BODY CARE - IS SESAME OIL GOOD FOR OILY SKIN?

(A)   100% Pure Virgin Sesame Oil has anti-inflammatory and anti-bacterial properties. These properties may help fight pimples, infections, and rash and makes it effective in healing dryness and redness. 100% pure virgin sesame oil is a natural moisturizer so it provides deep hydration to the skin.



77.    BODY CARE - HOW DOES SESAME OIL HELP IN DETOXIFICATION OF SKIN?

(A)   Sesame contains anti-oxidants. These anti-oxidants help in the detoxification of the skin. 



78.    BODY CARE - IS SESAME OIL GOOD FOR WRINKLES?

(A)   100% Pure, Virgin, Cold Press, and chemical-free sesame oil is high in zinc, which generally helps the skin produce collagen. This gives our skin more elasticity and helps repair damage. It is generally known that it assists in slowing down our aging process, as the oil contains an antioxidant called sesamol, which prevents the appearance of wrinkles and fine lines.



79.    BODY CARE - HOW CAN I USE VIRGIN SESAME OIL ON MY FACE?

(A)   You could use Virgin Sesame oil liberally on your skin for massage and for moisturizing purposes. You may use 100% pure virgin sesame oil and / or virgin black sesame oil for acne or acne scars, by lightly applying on the affected area with a cotton ball, and leave it overnight. You may want to exfoliate your skin first to remove dead skin cells and debris for improved results.



80.    BODY CARE - CAN I USE YOUR OIL ON MY FACE?

(A)   Yes, you can use 100% Pure Virgin Sesame oil and/or Virgin Black Sesame oil, as suggestions for skin science. These have anti-bacterial, anti-fungal, anti-viral, anti-oxidant and anti-inflammatory properties which are good for human skin. These oils absorb quickly and leave the skin smooth, finished and glowing. You can use a little, rub it with circular strokes. With time, blemishes and brown “age spots” may get lighten.



81.    BODY CARE - CAN BLACK SESAME OIL BE USED AS A HAIR CONDITIONER?

(A)   There are many essential fatty acids in 100% Pure Virgin Sesame oil. These fatty acids in sesame oil tend to combat dry hair and scalp. Thus, 100% pure virgin sesame oil is known to be an emollient, meaning it may generally help to soften skin and make the hair smoother



82.    BODY CARE - DOES SESAME OIL MAKE HAIR BLACK?

(A)   100% Pure Virgin Sesame oil is rich in vitamin B complex (vitamin B1, vitamin B6, Vitamin B3). These vitamins may help restore hair to its original color. We cannot say if sesame oil has the properties for hair darkening.  Although, virgin black sesame oil and black sesame seeds can promote melanocyte activity to produce melanin – the pigment responsible for hair and skin color. 100% pure virgin black sesame oil may nourish the scalp and stimulate hair growth.



83.    BODY CARE - CAN SESAME OIL REGROW HAIR?

(A)   It is well known that sesame oil contains vitamin E, B complex, and minerals such as calcium, magnesium, phosphorus, and protein. This generally strengthens hair from the roots. Thus, 100% pure virgin sesame oil may promote good scalp health and may encourage hair growth. 



84.    BODY CARE - HOW CAN SESAME OIL HELP IN PREVENTING GREYING OF HAIR?

(A)   100% Pure Virgin Sesame oil is rich in vitamin B complex (vitamin B1, vitamin B6, Vitamin B3). These vitamins may help restore hair to its original color, especially following an illness or deficiency.



85.    BODY CARE - IS SESAME OIL GOOD FOR EYELASHES?

(A)   Every night before bed, wash your eyelashes, then use a cotton swab to apply dots of 100% pure virgin sesame oil, next morning wash with warm water. In, doing so you should feel a difference in 2-3 weeks in the general health of your eyelashes. 100% pure virgin sesame oil is also effective prevention from gingivitis, periodontitis, tartar. Never use refine oil or any two or more mixed oils for this purpose.



86.    BODY CARE - CAN BNB SESAME OIL BE USED FOR AROMATHERAPY?

(A)   Yes. As such any 100%, Pure Virgin Sesame oil can be used. It is an excellent emollient, and if used in dilution with other carrier oils, is a popular massage and aromatherapy carrier oil. This does not stain sheets.

Aromatic Description: Sesame Carrier Oil has a very distinct seed aroma.



87.    BODY CARE - HOW DO I KNOW WHETHER THE SELECTED PRODUCTS WILL COUNTER MY SKIN CONCERN?

(A)   It is best to try a sample on your skin and test the results. Though sesame is a natural product and BNB brand does not use any chemicals in its Virgin Sesame Oil, Virgin Black Sesame Oil & Virgin Kalonji oil. Generally 100% virgin and pure products do not have an adverse effect on our body and thus safe for use. 



88.    HEALTH - HOW IS OIL PULLING DONE?

(A)   Here are the 4 simple steps to do oil pulling:

  • Measure one tablespoon of Sesame oil.

  • Swish it around in your mouth for 5 minutes, being careful not to swallow it.

  • Spit the oil into a trash/washbasin can once you're done.

  • Rinse your mouth well using water before eating or drinking anything.



89.    HEALTH - IS SESAME OIL HIGH IN OMEGA 6?

(A)  Sesame oil is a good source of ω6 fatty acids and has a considerable level of sesamin and sesamolin lignin’s, which have different bioactive and health-promoting effects.

90.    STORAGE - HOW DO I STORE SESAME OIL AFTER OPENING IT?

(A)   Store it in a dark place at normal temperature away from direct sunlight. Once the bottle is opened it is also advisable to keep in the fridge. 

91.    STORAGE - CAN I REFREGERATE SESAME OIL?

(A) The precise answer depends to a large extent on storage conditions - to maximize the shelf life of opened sesame oilrefrigerate after opening the bottle. Opened sesame oil can be kept for about 12 months when stored in the refrigerator. IMPORTANT - As per FSSAI rules applicable in India, the shelf life of all edible oils is only 9 months.



92.    STORAGE - MY SESAME OIL HAS EXPIRED. CAN I STILL USE IT?

(A) As per FSSAI rules applicable in India, the shelf life of all edible oils is only 9 months. If BNB sesame oil is within this period of 9 months from date of manufacture then it should be safe for human consumption, provided it is kept in a cool dry place, away from direct sunlight.
Please do not use the oil in case of the following:
(a) If the oil is tasting acidic.
(b) If the container has an unusual odor.
(c) If the oil appears cloudy or moldy.
(d) Other reasons that you may perceive it to be non-edible now.
(e) Human life is more important than a few rupee's worths of expired oil, hence it best to dispose of the expired oil and buy a new one.



93.    STORAGE - HOW LONG DO SESAME PRODUCTS LAST?

(A)  As per FSSAI rules applicable in India the shelf life of all edible oils is only 9 months. But this also depends upon the way and manner the oil is stored. Protect your BNB sesame oil from direct sunlight and store it in a cool dry place away from heat.  
Please read the storage instructions on the product label. You will also find the production date on the product’s labeling.



94.    STORAGE-HOW TO STORE DIFFERENT TYPES OF SESAME OIL?

A: Sesame oil has a long shelf life and can be stored in its container, with the lid screwed on tight, in a cool, dark place. Light sesame oil is best stored at room temperature and will last for up to a year.
Toasted sesame has a slightly shorter shelf life but will still last for many months under ideal conditions. It can also be stored in the fridge, extending its life even longer. The oil will be slightly thicker when cold but still easily pourable.



95.    STORAGE - HOW LONG WILL BNB SESAME OIL LAST AFTER OPENING?

(A)  After opening a container of BNB sesame oil it is advisable to use it within 9 months when left at room temperature, as per FSSAI rules in India. If refregerated then it ccould be stored for longer period.

96.    PACKING - IS PET PLASTIC 'BPA' FREE?

(A)  PET does not contain any 'BPA'. Bisphenol - A (BPA) or BPA, is a common building block in resins and some types of plastic. It's what's known as an endocrine-disrupting compound. In the body, these chemicals can act like hormones or disrupt normal hormone functions. PET does not contain BPA and it is never intentionally added.



97.    PACKING - WHAT IS PET?

(A) PET, stands for polyethylene terephthalate, is a form of polyester (just like the clothing fabric). It is extruded or molded into plastic bottles and containers for packaging foods and beverages and personal care products.  PET is the world's packaging choice for many foods and beverages because it is hygienic, strong, lightweight, shatterproof, and retains freshness. PET is also recyclable hence environmentally friendly.



98.    PACKING - DO YOU PACK YOUR OIL IN PLASTIC BOTTLES?

(A)  No, we do not pack our oils in plastic bottles. All of BNB brand oils are packed in PET bottles.



99.    PACKING - WHAT IS YOUR PRODUCT PACKAGING?

(A)  All of BNB brand oils are packed in PET bottles. PET is used as a raw material for making packaging materials such as bottles and containers for packaging a wide range of food products and other consumer goods. Examples include soft drinks, alcoholic beverages, detergents, cosmetics, pharmaceutical products, and edible oils. PET is considered a “safeplastic and does not contain BPA.



100.    MISCELLANEOUS - WILL SESAME OIL STAIN MY CLOTHES? HOW DO I WASH OUT ANY OIL THAT SPILLS?

(A)   Sesame oil applied on your body, will not stain your clothes. Any drips or spills on cloth can be removed with a good soap and a natural oil solvent, such as PINESOL, used in the water.



101.    MISCELLANEOUS - HOW DO I REMOVE THE LABEL?

(A)   The label should peel off easily. If it doesn’t, please soak the full PET bottle in hot water and then peel off.



102.    MISCELLANEOUS - HOW DO I DISPOSE OF SESAME OIL?

(A)   Follow your local rules for disposing of sesame oil just as you would dispose off garbage.



103.    MEAL - WHAT HAPPENS TO THE LEFTOVER SEEDS AFTER EXTRACTION OF OIL FROM THEM?

(A)  The 'left over' of the seed after extraction of oil is called 'Oil Meal'. The 'meal' remaining after oil extraction has unique nutritional properties. It has a high protein concentration which is in methionine, cysteine, and tryptophan. Since these amino acids are missing from a number of other sources of vegetable protein, such as soy, sesame meal or flour can be added to recipes to give a better nutritional balance to health food products thus complementing most oil seeds and vegetable proteins very well. The seed cake is also an excellent protein supplement in the animal feed industry



104.    CHANGE - I HAVE DECIDED TO BUY A SMALLER QUANTITY, SO HOW SHOULD I CHANGE MY ORDER?

(A)   Sorry to hear that you intend to reduce your order. BNB provides the maximum flexibility to all its customers.

If you make the request to us within 24 hours of your initial order then we can change your order or else it will be dispatched. In case it is despatched, then we suggest you to please place a 'cancel' request asap. 

105.    CHANGE - I HAVE DECIDED TO BUY A BIGGER QUANTITY, SO HOW SHOULD I CHANGE MY ORDER?

(A)   Thank you for deciding to place a larger order with us. If you make the request to us within 24 hours of your initial order then we can change your order or else it will be dispatched. In such a case you will need to make another order for the larger quantity you desire. 



106.    CHANGE - I WANT TO CHANGE MY ORDER? HOW DO I DO SO?

(A)   Yes, you can change your order within 24 hours of placing the order. At, BNB we work round the clock, so orders are processed the very next day. Once if your order is already shipped then we would be unable to change your order. 



107.    REPLACEMENT - WHEN AM I ELIGIBLE FOR RETURNING AN ITEM?

(A)   In case you’ve received a wrong or damaged product, please intimate us by raising your returns/complaint ticket. Please go to the ‘Track Order’ and click on the ‘Return’ button below. This will take you to ‘Product Return’. Chose a topic from the ‘drop-down’ and kindly mention your message.

Once we receive your request for product return we will immediately initiate action on the same. We will get the product picked up from your address and deliver the right product at the earliest.



108.    REPLACEMENT - THIS PRODUCT IS NOT WHAT I ORDERED? HOW DO I GET MY REPLACEMENT?

(A)   We apologise if you got a wrong product or a product which you did not order. Please send us the product photo on our email id <............@bnbsesameoil.com> along with your order number. We will arrange a pickup at the earliest and will ship the replacement as soon as we receive the item from our courier partner.

109.    REPLACEMENT - I GOT THE WRONG PRODUCT. HOW DO I GET MY REPLACEMENT?

(A)   We apologies if you got a wrong product. Please send us the product photo on our email id <...............@bnbsesameoil.com> along with your order number. We will arrange a pickup at the earliest and will ship the replacement as soon as we receive the item from our courier partner.

110.    REPLACEMENT - MY BOTTLE IS LEAKING, SO HOW DO I GET A REPLACEMENT?

(A)   We apologise if your bottle is leaking and you got a damaged product. In case of a leakage, please send us the product photo on our email id <...........@bnbsesameoil.com> along with your order number. We will arrange a pickup at the earliest and will ship the replacement as soon as we receive the item from our courier partner. 

111.    REPLACEMENT - MY BOTTLE IS DAMAGED, SO HOW DO I GET A REPLACEMENT?

(A)   We apologies if you got a damaged product. In case of damage, please send us the product photo on our email id <.........@bnbsesameoil.com> along with your order number. We will arrange a pickup at the earliest and will ship the replacement as soon as we receive the item from our courier partner.

115.    CANCEL - I DON’T WANT YOUR PRODUCTS, HOW DO I CANCEL?

(A)    We are very sorry to hear about your choice of not buying our BNB products. Please let us know your feedback if you had any bad experience or heard / read of any poor review about our products.

128.    REFUND - I AM UN-SATISFIED SO PLEASE REFUND MY MONEY?

We offer a 100% money back guaranty. If you are not satisfied with any of the products that you have purchased from us, we will give you a 100% refund (excluding delivery charge wherever appropriate).
Returns for refund must be received back into the warehouse within 15 days from the date of delivery. When returning goods, please quote the - order number, your name, name of the product, Bank Account number and bank name and the reason why you are returning the goods. We take customer feedback very seriously and use it to constantly improve our products and quality of service.

 

129.    REFUND - DO YOU OFFER A REFUND / MONEY BACK POLICY?

(A)   We offer a 100% money back guaranty. If you are not satisfied with any of the products that you have purchased from us, we will give you a 100% refund (excluding delivery charge wherever appropriate).

130.    REFUND - HOW EARLY WILL I GET MY REFUND FOR THE CANCELLED / RETURNED ITEMS?

(A)   In case of  cancelled orders or items returned  you will receive the refund in your bank account . Kindly share your  bank account number and IFSC code  in order to receive the refund amount.  

131.    SERVICE - HOW EARLY SHALL I EXPECT MY ORDER TO BE DELIVERED?

(A)   At BNB we work tirelessly and make every effort to ship customers’ orders the very next day, i.e. within 24 hours. As such the courier should deliver you the products depending upon your pin code and transit time. We will keep customers updated after placing their orders. You will recieve SMS from our end. 

132.    SERVICE - HOW CAN I USE THE COUPONS?

(A)   Coupon numbers will either appear before you on our website. Else they will be emailed / messaged to you. Either way you can use the coupan number during check out and obtain discounts.

133.    SERVICE - WHAT ARE BNB COUPONS?

(A)   Coupons are used as a discount tool. It is an extra facility offered to our customers to avail of discounts. 

We offer coupons from time to time. please keep visiting our website to know when they are offered.


134.    SERVICE - WHERE CAN I REACH YOUR CUSTOMER CARE EXECUTIVES FOR DETAILED ENQUIRY OR GUIDANCE?

(A)   You can touch base with us about your orders or any other concern by writing at <xxxx@bnbsesameoil.com>.

We strive to answer all your queries promptly during work time - between from Monday to Friday between 11.00 am to 6.00 pm. Else your queries will be answered on the next working day.


135.    SHIPPING - DO I HAVE TO PAY THE SHIPPING CHARGES?

(A)   The shipping charges is included in your total bill / invoice amount. You do not have to pay for shipping charges separately.

136.    SHIPPING - IN CASE OF PRODUCT RETURN HOW DO I ARRANGE WITH THE COURIER TO PICK?

(A)   Please go to ‘Track Order’ and click on the ‘Return’ button below. This will take you to ‘Product Return’. Chose a topic from the ‘drop down’ and kindly mention your message. Once we receive your request for product return we will immediately initiate action on the same.

137.    SHIPPING - WHAT IF I HAVE ANY DAMAGE DURING TRANSIT BY COURIER?

(A)   At BNB we strive to give our customers the best online experience. We pack the products well. Nevertheless, if there is any damage in transit, we request the customer to send the picture on our email id <….....….@bnbsesameoil.com> and we shall arrange for a new product to reach you.

138.    SHIPPING - I HAVE BAD EXPERIENCE WITH SOME COURIER COMPANIES?

(A)   We are sorry to hear about your bad experience.

Although, the customer cannot suggest the name of the courier company through which it wants the shipping but we allow the customer to mention their specific request while making the order and BNB will try to adjust the customer’s choice of courier if possible, but this without being the condition for sale.

139.    SHIPPING - CAN I CHOSE MY OWN COURIER COMPANY FOR SHIPPING TO ME?

(A)   No, sorry the customer cannot suggest the name of the courier company through which it wants the shipping. But at this website we allow the customer to mention their request while making the order. BNB will try to adjust the customer’s choice of courier if possible. Thought, this is not the condition for sale.

140.    SHIPPING - DO I HAVE TO PAY THE SHIPPING CHARGES?

(A)   Yes, shipping charges within India has to be paid by all online customers.

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