B.N.EXPORTS PRIVATE LIMITED
(hereinafter known as the "Company")
TERMS OF SALE / TRADING
All orders received by the Company are subject to the following ‘Terms and Conditions’ and on the strict understanding that these Conditions, supersede all previous Terms of Sale / Trade by the Company this will prevail in the case of any differences between these 'Conditions' and those of “the Customer”.
B.N.Exports Private Limited, welcomes you to its corporate, company owned, e-commerce based website, www.bnbsesameoil.com, and the access to which is offered and provided to the general public. Please review the complete set of information mentioned below under the - Terms & Conditions carefully.
By subscribing to or using any of our services you agree that you have read, understood and are bound by these Terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must not subscribe to or use our services. These Terms and various other policies are binding as per the provisions of the Information Technology (Intermediaries guidelines) Rules, 2011 formulated under the Information Technology Act of 2000. In these Terms, references to "Customer", shall mean the end user accessing the website who may or may not be an end buyer. "Service Providers" mean's any independent third party service providers, and the "Company” shall mean B.N.Exports Private Limited Ltd.
(2) VISITORS TERMS & CONDITIONS:
Any potential visitor to this website (referred to as “the Customer”), and/or a “Customer” is defined as the 'End User' of this website Please read these terms and conditions carefully as they contain important information. By submitting your registration, you agree to be bound by these terms and conditions. If you do not agree to be bound by these terms and conditions, we will be unable to accept your registration.
Your registration constitutes an offer to the “Company”, to seek ‘registration’ to this Site. All registrations are subject to acceptance. The, “Company” reserves the right to refuse to accept any registration.
Your registration is issued for your personal use only. You may not procure registrations as agent for any third party, or otherwise transfer your registration to others or exploit your registration commercially or non-commercially / personally in any way.
The, “Company” reserves the right at any time to change the format, participants, content, location and timing or any other aspect of any picture, text, content etc. in the website in each case without liability.
The, “Company” reserves the right to withdraw any registration after confirmation without liability.
The, “Company” reserves the right to postpone or cancel an order placed on this website, without liability at any time for any reason (whether or not due to causes beyond our reasonable control).
Where a delivery is postponed, your registration will be valid for the particular order (unless we notify you otherwise).
The, “Company” reserves the right without liability to refuse ‘registration’ on this website in its absolute discretion, including (without limitation) any person who fails to comply with these terms and conditions or who, in the opinion of The, “Company”, represents a security risk, nuisance or annoyance to the running of this website.
“The Customer” agrees to comply with all reasonable instructions issued by the, “Company”, and / or the management of this website.
The, “Company” and all entities within the company, as well as any employees or other representatives, excludes all liability for loss, injury or damage to persons or property through this website. The limitations and exclusions in this paragraph only apply to the extent permitted by applicable law.
The, “Company”, reserves the right to amend the terms and conditions on this website, without notice, from time to time and the customer will be subject to the terms and conditions in force at the time of the purchase.
“The Customer” agrees not to use any device, software or instrumentality to interfere or attempt to interfere with the proper working of this website. Further, “the Customer” will not violate or attempt to violate the security of this website. Violations of system or network security may result in civil and/or criminal liability. The, “Company” will investigate occurrences which may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users of the website who are involved in such violations.
“The Customer” agrees not to transmit any viruses, computer code, files or programs that could interrupt, limit or interfere with the functionality of any computer software, hardware, database or file, or communications equipment owned or leased by the, “Company”.
(3) TRADEMARK, COPYRIGHT & RISTRICTIONS:
It is expressly clarified that “the Customer” will retain ownership and shall solely be responsible for any content that “the Customer” provides or uploads when using service at this website, including any text, data, information, images, photographs, music, sound, video or any other material which “the Customer” may upload, transmit or store when making use of with regard to services like blogs and recipes “the Customer” and / or others including visitors expressly agrees that by uploading and posting content on to this Site for public viewing, use and reproduction of the “Customers / Visitors” content by third party users is allowed & permitted by them respectively.
The express provisions of these Terms are in place of all warranties, conditions, terms, undertakings and obligations implied by statute, common law, trade usage, course of dealing or otherwise, all of which are excluded to the fullest extent permitted by law.
Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, www.bnbsesameoil.com owns all Intellectual Property Rights to and into this website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets, goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks, unless otherwise explicitly disclaimed i.e. scientific papers etc.
(4) PERSONAL INFORMATION & SECURITY:
The following are the uses for which the “Customer’s” personal information is used:
- Address, City, Pin.
- Phone Number
- Mobile Number
- Email ID
The only personal information that we will collect is the personal information that you knowingly provide to us when you communicate with us through the Website, or by other means, such as submissions, contests and communications to the Website. No personal information is gathered without your consent.
- To fulfil “Customer” requests and provide services.
- For marketing purposes, i.e. to communicate about new features, updates, products and special offers etc.
- To communicate with the “Customer” about their account activities i.e. transaction confirmations, alerting about order placed, shipment completed, gift card or coupon etc.
- To protect the security and integrity of our business, comply with legal requirements and obligations, or as otherwise permitted by law.
Change of Information: Your personal information will be changed or removed from the website only when requested by you.
Tracking User Movement: IP addresses and cookies are used for tracking user movement; and, making the interface user friendly.
“The Customer” must make any required change / correction in their name, address, or other information on www.bnbsesameoil.com , as soon as possible to avoid wrong delivery.
The personal information which the “Customer” provides through this website to “The Company” will be held by us on a database and where we have taken appropriate security measures and we undertake not to share such information with any person, organization or third party whatsoever in India or overseas. The “Customers” personal data is kept confidential is only accessible by authorised personnel. We recommend that the “Customer” does not divulge their User Login Name and Password to anyone. “The Company’s” employee will never ask you for your User Login Name and Password in an unsolicited phone call or in an unsolicited e-mail.
“The Customer’s” personal information may only be shared with government entities and regulatory authorities as required by law against their explicit written requirement.
The use that such government entities and regulatory authorities make of your personal information is outside of “The Company’s” control and “The Company’s” does not accept any liability in this regard.
Please, remember to sign out of your Account and close your browser window when you have finished your session with the Site. You are responsible for all activities that occur under your User Account and Password.
The “Customer” guarantees, warrants, and certifies that the “Customer” is the owner of the content which they submit and use. The “Customer’s” content should not infringe upon the property rights, intellectual property rights or other rights of others.
“The Customer” further warrant’s that to their best knowledge, no action, suit, proceeding, or investigation has been instituted relating to any content, including trademark, trade name, service mark, and copyright in connection with the services rendered by www.bnbsesameoil.com
(5) COURIER / SHIPPING – RISK OF LOSS:
All orders placed on BNB website are generally processed within 48 working / business hours.
When you place an order, our team packs the products carefully using good quality packaging materials to ensure that they reach your doorstep in top condition.
Delivery time is between 2 to 7 working days from placing of order. Depending on where you live, the time delivery time to reach you, may vary.
Shipping is charged for prepaid and cash on delivery orders as per the charges of delivery companies.
The “Company” uses major courier companies like DTDC, GATI, Blue Dart, FedEx, ECom Express & Indian Post to ship within India.
The “Customer” has to check in the dashboard for courier name, tracking number etc. An SMS is sent to the “Customer” by the system informing about shipping.
In case of ‘loss’ where the product does not reach the “Customer” it is the complete responsibility of the “Company” to ensure that a replacement is sent to the “Customer” at no extra cost.
“The Company” attempts to provide accurate and timely information, but there may be unintended technical or factual inaccuracies and typographical errors for which the “Company” cannot be held liable.
www.bnbsesameoil.com at its sole discretion reserves the right not to accept a User from registering on the website without assigning any reason thereof.
The website owner, (“the Company”) forbids and does not allow anyone to download, save, print or use extracts from the website for its own or third party use.
The use of any picture, text or any content extracted from the website (for any purpose) is prohibited. If you breach any of the above licence provisions, your permission to use the website automatically terminates and you must immediately destroy any downloaded, saved or printed extracts from the website.
The website may not be reproduced or stored, as a whole or in part, in any other website, or included in any public or private electronic retrieval system or service, without the prior written permission of the “the Company’s” management (board of directors).
Any rights not expressly granted in these Terms are reserved. “The Customer” agrees not to attempt to derive any material contained in the website, or use such material for any purpose whatsoever.
Use of the website is offered to you conditioned on acceptance without modification of all the terms, conditions and notices contained in these Terms, as may be posted on the website from time to time.
“The Customer” is entitled to view the content of this website for personal & journalistic purposes. Any reproduction, distribution and / or public disclosure of the contents for other purposes is not allowed. Any acts of exploitation are prohibited and illegal. This is especially true thereof for the modification and processing of the contents or parts.
“The Company” always keep this legal notice up to date Therefore, it may be necessary to adjust the Legal to changing conditions of actual or statutory. By using our websites, you accept the then current Legal requirements.
(7) UNSOLICITED IDEAS, SUGGESTIONS:
“The Company”, welcomes comments and suggestions from “Customers” with respect to this website and its products, but “the Company”, does not seek or solicit any confidential or proprietary ideas, suggestions, or other creative materials from anyone by infringing upon any third party.
However, if “the Customer” submits any materials, including but not limited to feedback, data, questions, comments, product ideas, know-how, applications or suggestions, despite this request, then any such materials shall not be deemed confidential or proprietary, even if such information is labelled confidential or proprietary.
“The Customer” will not be entitled to any compensation from “the Company” on use of any materials for any purpose whatsoever. “The Customer” shall have no right of confidentiality to these communications and “the Company” shall be free to use, reproduce, disclose and distribute these ideas / suggestions without limitation.
This website is owned and operated by B.N.Exports Private Limited (“the Company”), which is a manufacturing and exporting, Indian company, duly registered in India under the Companies Act (1956) and as amended thereafter. At this moment there is no parent company, subsidiary, allied or affiliate company or firm connected to B.N.Exports Private Limited.
“The Company” may revise these Terms at any time, without notice, by amending this page (and any documents referred to on it). “The Customer” is expected to check this page from time to time to take notice of any changes made, as they are binding on “the Customer” you as soon as the changes are made. Some of the provisions contained in these Terms may also be superseded by provisions or notices published elsewhere on the website.
Access to the website is provided to all around the world but “the Company” reserve the right to withdraw access to the website or amend any service on this Site without notice. “The Company” will not be liable if, for any reason, the website is unavailable at any time or for any period.
“The Customer” is responsible for making necessary arrangements for themselves to have access to the website. “The Customer” is also responsible for ensuring that all persons who access this website through ‘your’ Internet connection are aware of these Terms and that they comply with them. You agree not to damage, interfere with or disrupt access to the website, or do anything which may interrupt or impair its functionality.
Anything on the website may be out of date at any given time and we are under no obligation to update it, though we shall strive to keep it up to date. We seek to ensure that information published on the website is accurate when posted, but we cannot be held liable for its accuracy or timeliness and we may change the information at any time without notice. You must not rely on information on the website and you acknowledge that you must take appropriate steps to verify any such information before acting upon it.
www.bnbsesameoil.com provides internet based services through this Site (all such services, collectively, the "Service") to enable “the Customers” to purchase original merchandise from the “Company” (B.N.Exports Private Limited) directly.
The Products can be purchased through this website through various methods of payments offered. The sale / purchase of products shall be additionally governed by specific policies of sale, like cancellation policy, return policy, etc. all of which are incorporated here, by reference. In addition, these terms and policies may be further supplemented by product specific conditions, which may / may not, be displayed on the webpage of that product.
Membership to customers will remain valid for life until such time as www.bnbsesameoil.com decides to terminate this Site, with or without notice to its members. New Customers will gain membership on registration. All existing customers are given a free membership to the program.
(9) COOKIES, MONITARING:
Security of your information is very important to us, and we have put in place safeguards to preserve the integrity and security of information we collect and share with our service providers. However, no security system is impenetrable and we cannot guarantee the security of our systems at all times. In the event that any information under our control is compromised as a result of a breach of data security, we will take reasonable steps to investigate the situation and, where appropriate, notify those individuals whose information may have been compromised and take additional steps, in accordance with any applicable laws and regulations.
On our website we use first -and third-party cookies to analyse user activity and to improve our services for you on the websites. The cookies contain no personally identifiable information. By using our websites, you are consenting to the use of these cookies.
If you visit specific pages of our website, Google and we can track whether that page was accessed due to the clicking on a specific ad. Data obtained through use of conversion cookies are used for statistical reporting for AdWords customers who employ conversion tracking. These statistics tell us the total number of users who clicked on an ad displayed by Google and were forwarded to a page having a conversion tracking tag.
The Google Remarketing feature allows us to reach users who have previously visited our website. This way we can present users of this website who are already interested in our products or services with our ads on other websites of the display network. AdWords also determines what common interests there are and shared characteristics among users of our website based on user behaviour on websites.
B.N.Exports Private Limited retains copyright on all the text, contents, pictures, graphics, blogs and trademarks displayed on this Site. All rights and intellectual capital of blogs has been transferred by writers to B.N.Exports Private Limited who is now the rightful owner.
B.N.Exports Private Limited, and this ‘Site’ (www.bnbsesameoil.com) hereby disclaims any guarantees of exactness as to the colour, finish and appearance of the final product as ordered by the user.
The “Company” may make changes to any material on this ‘Site’ at any time and without notice. The material on the ‘website’ may be out of date and the “Company” make no commitment to update such material.
By visiting this ‘website’ the “Customer” does not acquire or obtain by implication or otherwise, any license or right to use or make additional copies of any materials or information displayed on the ‘website’.
While the “Company” endeavour’s to ensure that the information on the Site is correct, we do not warrant the accuracy and completeness of the material on the ‘website’. The information on this ‘website’ has been included in good faith and is for general purpose only and should not be relied upon for any specific purpose. The user shall not distribute any text, content, picture or graphics to others or anyone or upload on / to any website, portal or server.
The “Company” has made every effort to ensure that all information and recommendations, in relation to the product offerings, provided as part of this ‘Site’ is correct at the time of inclusion on the ‘Site’. The “Company” does not guarantee the accuracy of all / any information. The “Company” makes no representations or warranties as to the completeness or accuracy of information. Certain links in this site connect to other ‘Site’s’ maintained by third parties over whom B.N.Exports Private Limited has no control and makes no representations as to the accuracy or any other aspect of information contained in such other Sites.
The “Company” hereby disclaims all warranties and conditions with regard to information, including all implied warranties and conditions of merchantability, fitness for any particular purpose, title and non-infringement.
In no event will the “Company’s” partners, agents or employees thereof be liable for any decision made by the “Customer” or visitor for any inference or action taken in reliance on the information provided in this site.
Applicable Law and Jurisdiction of this ‘Disclaimer’ are governed by and to be interpreted in accordance with laws of India, without regard to the choice or conflicts of law provisions of any jurisdiction. The “Customer” or visitor agrees that in the event of any dispute arising in relation to this ‘Disclaimer’ or any dispute arising in relation to this ‘website’ whether in contract or tort or otherwise, to submit to the jurisdiction of the courts located at Kolkata (West Bengal, India) for resolution of all such disputes.
We may make changes to the material on the Site at any time and without notice. The material on the Site may be out of date and we make no commitment to update such material.
www.bnbsesameoil.com may suspend or terminate your use of the website or service if it believes, in its sole and absolute discretion that the “customer” has breached, violated, abused, or unethically manipulated or exploited anything with the ‘Terms of Conditions’.
‘Site’ browsing: Any material/ contents downloaded or otherwise obtained through the use of the site is done at your own discretion and risk. Although the “Company” takes full precaution and care against viruses in the content present or sent through the website but the “Company” does not warrant that this site, its servers, or any mail sent from the “Company” will not have viruses or harmful components. If any damage is caused to your computer system and any losses accrue it will not be the responsibility of the “Company”. You will be solely responsible for any damage to your computer system or loss of data or any other harm that results from the usage of any such material.
Copyright and Trademarks: Unless otherwise stated, copyright and all intellectual property rights in all material presented on the site (including but not limited to text, audio, video or graphical images), trademarks and logos appearing on this site are the property of the “Company”, its affiliates and associates and are protected under applicable Indian laws.
If you wish to contact us in relation to this ‘Site’, please contact us at: Legal Department, B.N.Exports Private Limited, 1st Floor, 115 Cotton Street, Kolkata – 700 007, India.
The material on the Site is provided “as is”. The “Company” and any third party (whether or not involved in creating, producing, maintaining or delivering the Site and including, without limitation, any and all entities within B.N.Exports Private Limited) hereby exclude any and all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including, without limitation, any (i) direct, indirect, punitive or consequential loss or damage, (ii) loss of income, profits, goodwill, data, contracts or use of money, or (iii) loss or damage arising from or connected in any way to business interruption, and whether any of the foregoing are in tort, contract or otherwise) in connection with the website, including the use, inability to use or the results of use of the website.
The “Company”, is not responsible for the content of external websites. This Site may include links to external websites from time to time and when you access these links you may leave the Site. These links are provided for the “Customer’s” convenience.
External websites are not part of this website and the “Company” does not endorse or accept any responsibility for the content of external websites (nor the products or services on them), are not responsible for the availability of external websites and will not be liable in any way for any loss or damage which you may suffer by using external websites, including, without limitation, viruses that may infect computer equipment, software, data or other property.
If the “customer” decides to access external websites, it would do so at its own risk. Nothing in these Terms shall exclude or limit our liability for (i) death or personal injury caused by negligence, or (ii) fraud.
If any provision of the Terms is determined to be invalid or unenforceable in part or whole, then such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of these Terms shall continue to be in full force and effect.
By accessing or using this website and its Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Policy and our Terms and Conditions.
12) REFUND AND RETURN POLICY
Refunding of amount / payment:-
We offer a 100% money back guaranty. If you are not satisfied with any of the products that you have purchased from us, we will give you a 100% refund (excluding delivery charge wherever appropriate).
Returns for refund must be received back into the warehouse within 15 days from the date of delivery. When returning goods, please quote the - order number, your name, name of the product, Bank Account number and bank name and the reason why you are returning the goods. We take customer feedback very seriously and use it to constantly improve our products and quality of service.
The purchased product must not be opened or used for a refund. The purchased product must be in the same form as when delivered to you, for the refund of money.
Replacement of product:-
In a few cases, we ensure that pickup is arranged at the earliest and we ship the replacement as soon as we receive the item from our courier partner.
Replacement is subject to the availability of stock with us. In case a replacement is not available, we will refund the amount for the same.
We will take the refunded product back and if already paid the corresponding value would be refunded to you through bank account or any other payment method to your satisfaction.
No cash refunds:
In case of prepaid orders, if any part of it remains short delivered due to some reason, the corresponding value would be refunded to you through bank account.
The amount will be refunded to you between 3-15 working days. Sometimes banks or financial intermediaries take a longer time to process the refund request. However, if the refund does not happen by the date advised, you may contact us and we will gladly help you.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and initiate your refund request.
Any product / products bought during a 'SALE" (discount of any kind) will not be refunded. Only regular priced items may be refunded.
We take customer feedback very seriously and use it to constantly improve our products and quality of service.
Goods once ordered and payment made can be cancelled within 24 hours of placement of order. B. N Exports Pvt. Ltd. will accept the cancellation request upto 24 hrs. Also, any change of the original order too can be done within 24 hours of replacement.